Refund policy

Rivertown General offers store credit or exchange for returned items. Shipping charges, however, are non-refundable. Customers are responsible for return shipping costs. Returned items are expected to be in re-sellable condition. Perishable items, such as food, plants, personalized items or certain personal care products cannot be returned. You have 30 days from the date you receive your order to make any returns. When returning online orders, please use appropriate packaging. When you purchase from rivertowngeneral.com, you are agreeing to this return policy. Start your return by contacting hello@rivertowngeneral.com. If you have questions about our return policy, please contact us prior to ordering.